Terms and Conditions

RETURN POLICY: Returns are available up to 30 days after the day the package was signed for. To be eligible for a return the animal must be in the same condition it was sent out in. The animal must arrive alive and healthy. If the animal is not in proper condition or health Jesse’s Jungle holds the right to retain both the animal and the funds until the animal is in matching condition from when it was sent out originally. IF they animal passes at any point our return is void. The first 100 dollars or 10% (of the total sale) counts as a nonrefundable deposit and will act as a restocking fee if the order is cancelled. This is done in effort to curb impulsive purchases as many of the animals we work with need a caretaker for 10-20 + years.

 

SHIPPING SCHEDULE: We ship Monday through Thursday Overnight. Shipments picked up at a fed ex ship center will have our Live arrival guarantee. All orders placed by 4pm Cst will be shipped that day all shipments placed after 4pm CST will be shipped the following shipping day. This means orders placed after 4pm CST on Thursday will not be shipped until the following Monday for Tuesday arrival. 


Care Sheet Disclaimer: These care sheets lay out how we keep our animals based on the research and experience we have.  We are always adapting our husbandry for the betterment of the animals. This does not guarantee you a healthy animal as there are variables unknown to us that you as the keeper must take in account for.